This helps explain why Congress is so hard to communicate with:
Stephen Miller, president and CEO of the American Coalition for Clean Coal Electricity, said he was “outraged” by a report that an employee at Bonner & Associates faked at least six letters from two minority groups based in Charlottesville, Va., that were sent to Congress. The Daily Progress in Charlottesville first reported on the forgeries.
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What works is thoughtful, personal communications from constituents the elected official knows and cares about. Not easy to generate, but powerful.
